Subway looking to update stores' not-so-fresh look

Subway looking to update stores' not-so-fresh look

This January 2017 photo provided by Subway shows the interior of a remodeled Subway store in Knoxville, Tenn. Subway is looking to update the look of its stores as the chain's U.S. sales have been declining. The company says the redesign, which includes a brighter atmosphere, displays of vegetables behind the counter and ordering tablets, is the first major revamp since the early 2000s. (Chris Radcliffe/Subway via AP)

Subway looking to update stores' not-so-fresh look

This January 2017 photo provided by Subway shows the use of new ordering tablets at a remodeled Subway store in Knoxville, Tenn. Subway is looking to update the look of its stores as the chain's U.S. sales have been declining. The company says the redesign, which includes a brighter atmosphere, displays of vegetables behind the counter and ordering tablets, is the first major revamp since the early 2000s. (Chris Radcliffe/Subway via AP)

John Gordon, a restaurant industry analyst, said Subway might be better off focusing on improving its food before turning to remodeling, given the tight financial situations of many franchisees.

While the company hasn't yet specified the cost, the remodeling looks like it will be pricey for franchisees, notes Keith Miller, who has three Subway stores in Northern California.

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Miller, who is also head of the Coalition of Franchisee Associations, said two key questions are whether remodeling would boost sales, and whether franchisees can afford it. If franchisees can't afford it, Miller said it's not really a solution.

"How do you require someone to do something that they can't financially do?" he said.

Follow Candice Choi at www.twitter.com/candicechoi



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